magic Terms and Conditions

1.1 Description of Service

magic casino is an online entertainment platform offering various gaming services including slots, live casino, and cricket betting. These services are intended only for individuals who use this platform voluntarily, knowingly, and at their own responsibility. To learn more about magic's services, offers, or interface, you can read our about page.

1.2 Applicability of Terms

These terms and conditions apply equally to all products, bonus offers, payment processes, and customer service at magic casino. Using any part of the site or registering an account automatically activates these terms.

1.3 Language and Interpretation

These terms are published in Bengali. In the event of any dispute, the Bengali version shall be considered final. If you have questions about the interpretation of any clause, please contact the magic support team.

2.1 Age Requirement

All services at magic casino are for individuals aged 21 or older only. Age will be verified based on the information provided at the time of account registration. If verification reveals that a user is under 21, that account will be closed immediately and all transactions may be cancelled.

2.2 Geographic Restrictions

magic casino provides services for users in Bangladesh only. Full responsibility for accessing the site from regions where online gaming is prohibited or restricted lies with the relevant user.

2.3 One Account Only

Each user may open one account only. If the same person operates multiple accounts, those accounts will be closed and bonus privileges may be cancelled.

3.1 Registration Process

To open an account at magic casino, you must provide accurate and complete information — such as your correct name, date of birth, mobile number, and email address. magic reserves the right to cancel at any time any account opened with false information.

3.2 Identity Verification (KYC)

For security purposes, magic may verify your identity before processing withdrawals above a certain amount or in cases of suspicious activity. This process may involve requesting a photo of your national ID card or passport. To learn how personal information is stored and used, please read our Privacy Policy.

3.3 Account Security

Keeping your username and password confidential is your own responsibility. Do not share your login details with anyone else. If you suspect unauthorized access, notify the support team immediately.

4.1 Deposit Rules

The minimum deposit amount at magic casino is ৳300. Accepted deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank). You must use only a payment method registered in your own name.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 10 to 45 minutes. The same method must be used for withdrawals — bKash, Nagad, Rocket, Upay, or bank transfer. To withdraw funds earned from bonuses, the relevant wagering requirements must be met.

4.3 Payment Verification

If any transaction appears suspicious, magic may temporarily hold the payment for a security check. In such cases, the support team will contact the user.

4.4 Third-Party Payments

Using another person's payment method to deposit, or withdrawing to another person's account, is strictly prohibited. Violating this rule may result in account closure.

5.1 Welcome Bonus

magic casino offers new members a 150% bonus on their first deposit, up to ৳10,000. Example: depositing ৳1,000 adds ৳1,500 in bonus — making the total balance ৳2,500. The wagering requirement for this bonus is 25 times the bonus amount. In the example above, you must complete ৳1,500 × 25 = ৳37,500 in wagering before withdrawing the bonus.

5.2 Weekly and Special Offers

magic's other promotions include the weekly magic Festival Bonus (up to 50%, maximum ৳5,000, wagering 20×), magic Friday Reload Joy (up to 30%, maximum ৳3,000, wagering 18×), and the Cricket magic Special Offer (up to 40%, maximum ৳4,000, wagering 15×). Each offer has its own terms and these are published in due course.

5.3 General Bonus Terms

• Bonuses may only be used in the games or betting categories specified in the relevant promotion.
• If wagering requirements are not met within the set time limit, the bonus may be cancelled.
• Bonus funds cannot be withdrawn directly — only funds earned from bonuses after wagering requirements are met can be withdrawn.
• magic reserves the right to modify, suspend, or cancel any bonus offer.
• If evidence of fraud in bonus activity is found, the account may be closed.

5.4 VIP Cashback

magic's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Cashback on weekly net losses is provided at each tier. Example: a Gold tier member with a net loss of ৳20,000 in one week will receive ৳140 cashback at a rate of 0.7%.

6.1 Finality of Results

All game results at magic casino are determined through impartial technology. Once the result of a game round or betting event is confirmed, it is considered final. If a result is affected by a technical error, magic will make a decision at its discretion.

6.2 Faulty Games

If a software error causes an abnormal game result, magic reserves the right to cancel that round. In such cases, the stake will be returned.

6.3 Sports Betting

For betting on cricket, football, and other sports events, the declared odds and rules apply. If a match is cancelled or postponed, the stake is generally returned, though specific conditions may be taken into account.

6.4 Manipulation and Fraud

Using bots, collecting bonuses through multiple accounts, manipulating betting patterns, or any other form of fraud is strictly prohibited. If such activity is detected, the account will be closed immediately.

7.1 Setting Limits

magic casino believes gaming is for entertainment only. Users can set their own deposit, loss, and session limits. The support team will assist with this. For more detailed guidance on responsible gaming, visit our Responsible Gaming page.

7.2 Self-Exclusion

If a user feels that gaming is having a negative impact on their life, they can request a temporary or permanent account suspension through support. magic takes these requests seriously and acts promptly.

7.3 Protection of Minors

It is the ethical responsibility of every adult user to prevent those under 21 from using this site. Parents can use parental control software on shared family devices.

8.1 Data Collection and Storage

magic casino stores users' personal information securely through SSL encryption. Collected information is used only for service operation, identity verification, and security purposes.

8.2 Sharing Data with Third Parties

Except as required by law, magic does not sell or transfer personal information to any third party. Information necessary for payment processing may be shared with the relevant payment provider.

8.3 Cookies

The magic website uses cookies to improve service quality and make the user experience smoother. Cookies can be managed through browser settings, though some services may become limited as a result.

9.1 Copyright

The magic casino website, logo, design, code, content, and all digital assets are protected under magic's intellectual property rights. Reproduction, distribution, or commercial use of these without prior written permission is prohibited.

9.2 Game Software

Games available on this platform — from Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and other providers — are covered by their own intellectual property rights. Users may use these games only for personal entertainment purposes.

9.3 User Content

If a user submits any comment or information through chat or support, magic may use it to improve its services — without disclosing the user's identity.

10.1 Service Interruptions

magic will not be liable for temporary interruptions due to server maintenance, technical issues, or third-party network problems. However, in such situations, any outstanding bets will be settled as fairly as possible.

10.2 Limitation of Loss

magic's maximum liability shall in no case exceed the amount deposited by the relevant user during that period. magic will not be liable for any indirect, incidental, or special losses.

10.3 External Links

magic is not responsible for the content or operations of external websites or services linked to magic casino.

11.1 Closure at User's Request

Any user can close their account by informing the support team. Before closure, the opportunity will be given to settle all pending bets and withdraw any eligible balance.

11.2 Closure by magic

magic may close or suspend any account for the following reasons:

• Violation of terms and conditions
• Providing a false identity or information
• Evidence of fraud or manipulation
• Misuse of bonuses
• Being under 21 years of age

11.3 Balance Refund

If an account is closed due to a breach of terms, the bonus balance may be forfeited. However, any verifiable personal deposit balance may be returned at magic's discretion.

12.1 How to Submit a Complaint

If you have a complaint about any matter, first contact magic's 24/7 live chat or email support. The support team provides service in both Bengali and English. For answers to common questions, visit our FAQ section.

12.2 Dispute Resolution Timeframe

After a complaint is submitted to support, the magic team will review the matter as soon as possible. If more information is needed on a complex matter, the relevant user will be contacted.

12.3 Final Decision

In the event of a dispute, magic's discretionary decision shall be considered final, though that decision will be made on the basis of an honest investigation.

13.1 Right to Make Changes

magic reserves the right to change, add to, or remove any part of these terms at any time without prior notice. Updated terms take effect as soon as they are published on this page.

13.2 User Responsibility

It is the user's own responsibility to check this page regularly. Continued use of the site after any changes will be considered acceptance of the new terms.

13.3 Severability

If any clause of these terms becomes invalid or unenforceable for any reason, the remaining clauses will continue in full force and effect.